WHO: Who Not What
Introduction to "WHO"
Who, Not What
The most important decisions that business people make are not what decisions, but who decisions -Jim Collins, Author ofGood to Great
As business owners and leaders we tend to focus on what decisions and what problems are plaguing our businesses.
What refers to the products and services you sell, and the processes you use.
Focusing solely on what means you will continue to feel stressed, make less money than you desire, and lack the time to do what you want.
Who refers to the people you put in place to make the what decisions. Who is where the magic begins, or where the problem starts.
Who mistakes happen when managers:
Are unclear about what is needed in a job
Have a weak flow of candidates
Do not trust their ability to pick out the right candidates from a group of similar- looking candidates
Lose candidates they really want to join their team
These who mistakes are expensive, according to several studies by ghSMART, the average hiring mistake will cost 15 times an employee's base salary in hard costs and productivity loss, costing up to 1.5 million dollars if you hire an employee making $100,000 per year.
The good news is that, who mistakes are preventable
The purpose of this book is to give you a solution to your number one problem, to help you make better who decisions
Today's Selected Podcast
Meet me on March 15th for a discussion of the book 'Good to Great' https://www.meetconstance.com/upcoming-events/beverlyhillsbookclub
Pick up a copy of February’s book 'The Goal: A process of Ongoing Improvement'